I ordered 3 sets of 6 lights. When I received my order, three of the lights did not work. When I contacted the company, they said that my only recourse is for me to pay to have them shipped back and returned for a refund of $12.50. It is likely that it would cost me more money to ship them back for their defective product.
"Hello,
Thank you for providing the video of the defective light.
After reviewing the video, we regret to inform you that we are unable to send a replacement, as
this product is sold as a set of 6 lights and individual replacements are not available.
As a resolution, we would be happy to offer you a $12.50 refund for your order.
If you agree with this solution, please let us know, and we will process the refund promptly.
Best Regards,
Customer Support Team
"
Broken. Some if the lights not working
The concept is nice, but the product lacks efficiency. Ordered a set of six but only three lights actually work, and the lights are extremely small and give off little to no illumination. What a waste of money
My lights arrived in great condition and were there when they said they would be. Looks great on our front porch steps. Exactly what we needed, so we wouldn’t always have to turn on our lights. I highly recommend them.
I bought two of the six packs of lights and five of the 12 didn’t work. I have been trying every day to make sure I had them activated to charge and kept them in sunlight. Threw them away yesterday. The ones that are working are great. They weren’t expensive so I’m not upset.
What Our Customers Say
★★★★★This is the best product review that describes how the product has helped someone.
Customer NameVerified Buyer
★★★★★Add customer reviews and testimonials to showcase your store's happy customers.
Customer NameVerified Buyer
★★★★★Add customer reviews and testimonials to showcase your store's happy customers.
Customer NameVerified Buyer